Returns & Exchanges

How do I return an item?

Returns and Exchanges

All Long Ride Shields products are packaged with a clear film that adheres and conforms to the windshield surface. This protects from damage and ensures the purchaser receives a quality product. Upon receiving a windshield, inspect it for satisfactory performance and quality. If the film has not been removed and the rider is unhappy with the windshield for any reason, return it for a full exchange or refund, minus any shipping and handling charges.

In the event that the windshield is sent back with any damage or if the clear film has been removed, a restocking fee of 25% of the purchased price will be applied to the return or exchange. All shipping costs for returns and/or exchanges are the responsibility of the original purchaser of the product. All returns must be made within 30 days of the original product ship date.